Transitioning into care

Transitioning into aged care is a big step, but with the right support and guidance it can bring comfort, connection, and an improved quality of life.

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An elderly woman sitting and talking with a pastoral care worker

Understanding the move to aged care

Some people enter residential care after a positive experience with respite care, choosing to stay on permanently. Others may need to move quickly following hospitalisation or a decline in health.

Regardless of the circumstances, leaving behind familiar routines, surroundings and independence can be challenging.

New residents may feel unsettled, uncertain or even fearful about what lies ahead. This is especially true for those with dementia or cognitive impairment, who may find the change confusing or distressing.

VMCH staff are trained to recognise these emotional responses and provide meaningful support from day one.

An aged care worker with their arm around a resident smiling

Supporting residents and families through change

We know that every person is different. That’s why VMCH takes the time to get to know each new resident and their family. Our team listens carefully, asks thoughtful questions, and builds a picture of what matters most to the individual including their preferences, routines, values and goals.

This personalised approach helps us deliver care that feels familiar, respectful and empowering.

Our pastoral care practitioners play a key role in this process. They visit new residents (if they wish), listen to their stories, and explore emotional and spiritual needs. For some, this may be linked to religious faith. For others, it may be about finding purpose, connection or meaning in daily life.

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An aged care worker kneeling down to speak with a male resident

When admission is unexpected

Sometimes, a move into aged care happens suddenly. In these cases, VMCH staff focus on helping the resident understand what’s happening and what to expect next.

We support residents by:

Communicating clearly with them and their families
Creating a familiar environment with personal belongings
Offering emotional and spiritual care tailored to their needs

Maintaining a connection to their previous life, identity and community is vital. VMCH’s holistic approach ensures residents feel seen, heard and valued, even during uncertain times.

Transitioning into care

Understanding the move to aged care

Supporting residents and families through change

When admission is unexpected

You're not alone in this journey